How to Transfer Citi ThankYou Points

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Before transferring points, use AwardTool to find an award, then confirm it with the loyalty program that will book it. Check the exact dates, seats for every traveler, each flight segment's cabin, the points price, and all taxes and fees. For hotels, confirm every night, room type, and guest count. A search does not reserve availability. These screenshots illustrate U.S. transfer workflows; current labels and eligibility can vary by account.

1. Confirm the award and open ThankYou Rewards

Sign in to Citi and open ThankYou Rewards for the account whose points you plan to use. Look for Points Transfer among the redemption options, and choose the program that quoted your verified award. Your eligible card determines which partners and rates are available.

Selecting ThankYou Rewards from the Rewards & Offers dropdown in a Citi account
Selecting ThankYou Rewards from the Rewards & Offers dropdown in a Citi account

Read the transfer screen's current ratio, minimum, increment, processing estimate, and any fees or promotion conditions. Eligible partners and rates can depend on your card or account. Calculate the amount needed after subtracting points already in the receiving account; do not assume every partner has the same conversion rate or that points arrive immediately.

Selecting Points Transfer from the More Ways to Redeem dropdown in the Citi ThankYou Rewards portal
Selecting Points Transfer from the More Ways to Redeem dropdown in the Citi ThankYou Rewards portal

2. Enter and verify the loyalty account details

Enter the receiving loyalty account's membership number and account holder's name carefully. Use your own account, or a recipient explicitly allowed by your issuer's transfer terms. Match the details to the loyalty program's records and complete any required verification before continuing.

Linking an airline loyalty account to transfer Citi ThankYou Points
Linking an airline loyalty account to transfer Citi ThankYou Points

Recheck the award before submitting. Review the receiving program, account holder, membership number, transfer amount, conversion rate, processing estimate, and any fees. Account for your existing partner balance when choosing the amount. Follow the displayed minimum and increments, and read the final terms. Submit only when everything is correct: transfers are final under the applicable terms and do not reserve your flight or hotel.

Entering the number of Citi ThankYou Points to transfer and airline loyalty account details
Entering the number of Citi ThankYou Points to transfer and airline loyalty account details

3. Wait for the points, recheck, and book

Wait until the points have posted to the receiving loyalty account; a transfer request or email is not a posted balance. Recheck the same itinerary or full hotel stay, all travelers or guests, cabins or room type, points, and cash charges. Complete the booking with the loyalty program and verify that the ticket or hotel reservation was issued.

If points do not arrive within the stated processing period, check the transfer history and contact your bank or the receiving program with the reference before sending another request. Do not duplicate a pending transfer. If availability changes, the transferred points remain subject to the receiving program's rules. Keep the transfer record and final booking confirmation.

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