THE QUICK ANSWER
At a glance
- Use this guide to understand an existing Free Spirit balance or historical reservation and locate the official updates.
- Compare TAP flights to Portugal and available Star Alliance or other partner awards through the correct booking channel.
- This is a historical comparison. Do not buy, transfer or collect Free Spirit points to fund a new Spirit booking. Keep old ticket, payment and account records separate from the budget for replacement travel. Any claim or refund process follows its own official instructions; an unused points balance is not automatically a cash refund.
- Save the ticket issuer, operating airlines, fare or award product, cash total and cancellation deadline with your quote. Refundable miles do not necessarily become bank points again, and returned miles may retain their original expiry date. Paying a change fee does not guarantee replacement award seats.
This is a historical comparison. Do not buy, transfer or collect Free Spirit points to fund a new Spirit booking. Keep old ticket, payment and account records separate from the budget for replacement travel. Any claim or refund process follows its own official instructions; an unused points balance is not automatically a cash refund.
Use this table to distinguish historical Free Spirit information from the active TAP Miles&Go account you might use for a new trip. Old balances, former benefits and a past booking are records to investigate, rather than proof of a currently available flight.
| What to compare | Spirit Free Spirit | TAP Miles&Go |
|---|---|---|
| Rewards currency | Free Spirit points (historical program) | TAP Miles&Go Bonus Miles |
| Associated airline | Spirit Airlines; operations ceased May 2, 2026 | TAP Air Portugal |
| Alliance or partner framework | No active flight-redemption network | Star Alliance and other airline partners |
| When to consider it | Use this guide to understand an existing Free Spirit balance or historical reservation and locate the official updates. | Compare TAP flights to Portugal and available Star Alliance or other partner awards through the correct booking channel. |
| Important limitation | Do not acquire points or rely on pre-shutdown credit-card and award-booking instructions to arrange new Spirit travel. | The paid-ticket TAP Stopover offer does not automatically apply to an award; routing and servicing conditions depend on the award category. |
This is a historical comparison. Do not buy, transfer or collect Free Spirit points to fund a new Spirit booking. Keep old ticket, payment and account records separate from the budget for replacement travel. Any claim or refund process follows its own official instructions; an unused points balance is not automatically a cash refund.
- Spirit Free Spirit: Former Free Spirit members checking an old balance or booking after Spirit’s shutdown.
- TAP Miles&Go: Travelers planning TAP flights via Portugal or comparing eligible Star Alliance and other partner awards.

Treat the former Spirit itinerary as a record of a past booking or disruption, rather than as currently bookable inventory. Search replacement travel independently. Confirm the operating airline, the program issuing any new award and the conditions attached to that new ticket.
Spirit’s May 2 announcement said it would automatically process refunds to the original payment method for flights purchased directly with a credit or debit card. It directed travelers who booked through an agent to that agent. The announcement treated other payment methods separately: compensation involving vouchers, credits or Free Spirit points would be determined through the bankruptcy process.
Those statements describe the company’s announced process; they do not establish the current outcome of an individual claim or promise a particular recovery for a points balance. Keep your ticket receipt, payment record, account statements and any case correspondence together when checking the official information.
Spirit’s wind-down homepage also states that the normal customer call centre and email service are no longer available. Use the links in the official notice for current case information rather than telephone details copied from an old award-booking article.
TAP instructs members to sign in at flyTAP and select Pay with miles for TAP and Star Alliance searches. For other partner airlines, its redemption page directs travelers to TAP Miles&Go Customer Service. A missing online result is therefore worth diagnosing by category before assuming the program does not support the airline.
Read stopover rules for the award category you choose. TAP’s own-airline award conditions say those tickets are not eligible for the standard TAP Stopover program. Its partner-award conditions contain a separate stopover provision for eligible return journeys. A promotion aimed at paid tickets should not be used as an award-routing rule.
The partner conditions also address mixed cabins and segment limits. A premium cabin on one segment can affect the mileage charged for the trip. If your goal is a long-haul Business Class seat, verify that the long-haul leg is actually in Business before accepting a connection with a premium label.
The table uses AwardTool’s tracked U.S. bank-transfer directory, reviewed November 6, 2026. It covers the six listed bank currencies, not every funding option worldwide. A direct transfer relationship is separate from an airline partnership, and your particular card must permit the transfer. Estimated posting times do not reserve seats.
There is no shared direct bank source for this pair in the six-currency directory. Compare the balances and eligible cards you actually hold. A program without a listed route may still have other earning options, but those must be confirmed separately before planning to fund a time-sensitive booking.
An empty direct route is not a promise that a hotel conversion, another airline or a promotional offer will bridge the gap. Check the complete chain, eligibility, fees and loss of flexibility. There is no general ability to exchange unrelated airline currencies or combine them at one checkout.
| Bank currency | Spirit Free Spirit | TAP Miles&Go |
|---|---|---|
| American Express Membership Rewards | No direct transfer in the tracked directory | No direct transfer in the tracked directory |
| Bilt Rewards | No direct transfer in the tracked directory | 1:1 · Instant |
| Capital One Miles | No direct transfer in the tracked directory | 1:1 · Instant |
| Chase Ultimate Rewards | No direct transfer in the tracked directory | No direct transfer in the tracked directory |
| Citi ThankYou Points | No direct transfer in the tracked directory | No direct transfer in the tracked directory |
| Wells Fargo Rewards | No direct transfer in the tracked directory | No direct transfer in the tracked directory |
Separate amounts previously paid to Spirit from the cost of a new trip. Save the old payment method, ticket number, cancellation correspondence and any official instructions about claims. Do not assume that buying a replacement ticket establishes reimbursement or that an old points balance can pay the new airline.
Create one folder per booking or account rather than relying on access to a single app. Save original emails, receipts, account statements you can lawfully access and any subsequent refund confirmation. Include the date and substance of each enquiry. Keep sensitive account information out of public forum posts; a public complaint rarely needs your complete booking code, membership number or payment details.
Use the official guest page and current case notices to identify the process that applies. The shutdown statement said direct card purchases would be refunded to the original payment method, while non-card methods and points were to be addressed through the bankruptcy process. Those announcements do not establish the result for every individual record. Check subsequent notices and the actual payment account before marking an issue resolved.
TAP’s current redemption page describes special award pricing for eligible Gold and Navigator members on TAP-operated flights, subject to detailed conditions. If status pricing matters to your plan, search while signed in and check eligibility rather than applying a screenshot from another account to your booking.
A partner chart can be useful for planning, but use the current official chart link and the final issued itinerary when comparing programs. Ask what happens if you change dates or cancel before departure. Include any mileage difference, administration charge and rule affecting the original route in your assessment of a flexible trip.
Keep a record for every affected traveler, including separate ticket numbers, payments and account balances. Historical household or status features do not establish current refund rights. For replacement travel, check the active program’s own nominee, child, infant and family-account rules.
| What to compare | Spirit Free Spirit | TAP Miles&Go |
|---|---|---|
| Reward validity | The immediate issue is the shutdown and treatment of points through the bankruptcy process. The former activity-based expiry policy should not be presented as a way to preserve usable flight awards. Follow current official restructuring notices for any update affecting a balance or an existing points booking. | Miles normally last three years from the relevant activity. Certain promotional or compensation miles last only one year. Miles Store extensions, club conditions and qualifying status benefits can change validity; track the individual expiry dates instead of assuming that a small new earning extends the entire balance. |
After Spirit's May 2, 2026 shutdown, the useful question is what transaction or balance your records represent. An unused ticket, a travel voucher and an unredeemed points balance are different records. They should not be merged into one dollar total by applying a historical points-value estimate. The company's guest information treats payments made by credit or debit card separately from vouchers, credits and Free Spirit points.
Start with the original confirmation and payment receipt. Record the passenger, flight dates, booking reference, amount paid in money and points used. If you booked through an agency, identify that agency as well as Spirit. An app that still displays a reservation does not establish operating service: the official shutdown notice canceled all flights. Preserve the record because it describes the purchase, not because it promises a future flight.
The program terms permit award tickets in another person's name with the account holder's authorization. Before funding a relative's trip, check the beneficiary conditions and the minimum issuance time for the chosen airline category. The traveler and the account owner are different people in that situation; have both identities ready for the booking and keep the issuing account's access details current for later servicing.
Do not confuse buying or transferring miles with buying a ticket for another traveler. Moving a balance is a separate transaction with separate conditions, while issuing an authorized award can spend miles already held in one account. Establish which action is needed, whether the recipient is eligible and who will pay the cash charges. A last-minute family trip can fail on an issuance requirement even when there are sufficient miles.
The historical earning and status information below explains old account records. It is not an invitation to collect new Free Spirit points or a claim that former benefits apply to another airline. Evaluate any future paid-flight earning and award bookings under the active program’s current rules.
| What to compare | Spirit Free Spirit | TAP Miles&Go |
|---|---|---|
| Status qualification context | Free Spirit formerly offered Silver and Gold recognition, earned through Status Qualifying Points under the then-current rules. Those labels explain old statements and benefits. They do not establish current airport services following the operational shutdown. | Silver, Gold and Navigator use Status Miles or qualifying TAP flights under the tier rules, separately from the Bonus Miles spent on tickets. TAP's qualification year is linked to joining the program. Navigator has an additional requirement for flights on specified fares, so a high redeemable balance alone does not qualify. |

Treat the former Spirit itinerary as a record of a past booking or disruption, rather than as currently bookable inventory. Search replacement travel independently. Confirm the operating airline, the program issuing any new award and the conditions attached to that new ticket.
Preserve the old booking and payment records
Save each traveler’s ticket and booking references, dates, points transactions, receipts and relevant official correspondence. Distinguish a points-only balance from cash paid for a ticket or optional service.
Confirm replacement travel independently
Search the trip you now need through TAP Miles&Go. Confirm seats, traveler eligibility, the complete price and ticket conditions with the new issuing program before making a transfer or payment. Keep the new ticket and any historical claim as separate records.

Common questions
Is Spirit still flying?
Spirit announced an immediate wind-down and cancelled all flights on May 2, 2026. Its official notice says travelers should not go to the airport for those flights.
Will Free Spirit points be refunded?
The shutdown announcement said compensation involving Free Spirit points, vouchers or credits would be determined through the bankruptcy process. It did not promise a specific recovery; consult the current official case information.
Can I follow an older Free Spirit booking guide?
Older booking instructions are historical and do not establish a current redemption opportunity after the shutdown.
Does a reservation still visible in the Spirit app mean my flight will operate?
No. Spirit's official wind-down announcement canceled all flights. A saved record can be useful purchase evidence, but it does not establish current flight service.
Can TAP Miles&Go book other airlines?
Yes. The program supports eligible Star Alliance and selected other partner awards, with separate instructions and itinerary conditions.
Can I add the advertised TAP Stopover to an award?
Check the award’s own rules. TAP’s paid-ticket Stopover offering and the stopover provision in eligible partner-award conditions are distinct.
Why can’t I find a non-Star Alliance partner online?
TAP’s official redemption page directs other partner-airline awards to customer service. Confirm the particular partner and itinerary before acquiring miles.
Sources and further reading
Sources reviewed
Sources & further reading
- Spirit Airlines: shutdown press release — May 2, 2026
- Spirit: official wind-down information
- Spirit Aviation Holdings: SEC filing — May 2, 2026
- Spirit: May 2, 2026 wind-down announcement filed with the SEC
- Spirit: official wind-down announcement
- Free Spirit: historical program terms
- Spirit: guest information, payment methods and loyalty balances
- U.S. Department of Transportation: May 2026 Spirit passenger relief
- TAP: book trips with miles and partner conditions
- TAP: Miles&Go redemption options
- TAP: program terms and beneficiary conditions
- Capital One: current transfer partners
- Marriott: current airline-transfer partners
- TAP: Miles&Go earning, status and mileage validity terms
Before you book
Award availability and prices can change. Confirm the exact itinerary, cabin, traveler count, points, and cash total with the loyalty program before transferring points or booking. Search access and limits depend on your plan.
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